Anthony Vo
Junior Network Administrator
Los Angeles, CA 90003
anthonyvovo123@gmail.com
Accomplisments
- Hosting www.vocloudresume.click on AWS using CI/CD pipeline created from self-made CloudFormation templates, GitHub deployment automation
- Automated Google Forms to email alerts, updates, and populate a Google Sheet with the entry for members to review submitted change management requests.
- Wrote a Python program to gather toner supply from networked printers, allow users to update toner inventory, and generate an order email with low-inventory toners
Work History
Desktop Support/Junior Network Administrator
Wildwood School, Los Angeles, CA
10/2021 - Current
- Oversaw, implemented, troubleshoot, and provided continuous end-user support for the following projects: student 1 to 1 laptop program, Network Access Control, Email security and offsite backup, repair and upgrade network bandwidth, VOIP phone migration.
- Automated some daily duties with Python, Powershell, Bash scripting, and PostgreSQL containerized in Docker.
- Provided on-call support for network engineering duties.
- Performed network segmentation and appropriate routing for IoT and printer devices.
- Oversaw project to repair and upgrade network bandwidth.
- Implemented DMARC, DKIM, SPF, and email rules to protect organization from malicious and spoofed emails.
Help Desk and Infrastructure Technician
Television City, Los Angeles, CA
12/2020 - 10/2021
- Monitored the Alertus emergency and mass notification system.
- Coordinated and documented the company's Multi-Factor Authentication (MFA) rollout process.
- Utilized Microsoft Active Directory to troubleshoot user issues.
- Assisted in troubleshooting and resolved server issues, such as rebuilding a failed Domain Controller, server backup issues, etc.
IT Desktop Support
UCLA, Los Angeles, CA
7/2020 - 12/2020
- Implemented SCCM/MDT to image and deploy PCs.
- Established, configured, and supported VOIP phones, Macs, PCs, and printers.
- Generated and resolved support tickets using Service Now.
- Backup, recovered, and restored user data in the event of hardware failure.